The business plan is the road map for our business. It tells us what we what we want to accomplish. But it does not tell us “how” we are going to get there. How do we accomplish what is in our business plan? How do we satisfy and engage our customers? How do we make decisions based on data? If we have employees, how to we engage our employees? How do we ensure efficient and effective operations in our small business? How do we market our product or service? How do we develop our customer base? How do we network? How do we do our accounting and taxes? How do we maintain our website? How do we manage our work schedule? How do we improve our business? This webinar will identify a key tool for answering the “how” questions and help your business growth and profitability.

Presenter: Dr. Mickey Mayland

Dr. Mayland has spent the last 24 years as a Business Transformation Adviser to the Army National Guard. He served a career as an aviation officer with the U.S. Army, retiring at the rank of Lieutenant Colonel. His education includes a Master of Arts from Webster University and Doctor of Business Administration from Nova Southeastern University.