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Tech Grove: Mixology – Calibration of Trust in AI

March 26 @ 1:30 pm - 3:00 pm EDT

The concept of trust calibration is essential for the safe and effective integration of AI systems into daily activities, industries, and critical infrastructures. Over-trust in AI can lead to complacency, where users might overlook or underestimate the need for oversight and human intervention, potentially resulting in catastrophic outcomes. Conversely, under-trust might cause hesitancy in adopting AI technologies that could significantly enhance efficiency, safety, and decision-making processes. Therefore, achieving an optimal level of trust is crucial for leveraging the full potential of AI while minimizing risks.

The sensitivity of this topic lies in its direct impact on human behavior and societal norms. Trust calibration in AI does not only concern the technical reliability of algorithms but also encompasses ethical considerations, transparency, accountability, and the alignment of AI systems with human values and expectations. These aspects are fundamental to fostering an environment where AI is used responsibly and for the benefit of humanity.

As AI systems become more complex and autonomous, the challenge of calibrating trust grows. It involves not just the initial design and deployment of AI but also its evolution over time. Continuous monitoring, feedback, and adaptation are required to ensure that trust remains appropriately calibrated as both technology and societal norms evolve.

The calibration of trust in AI has profound implications for team dynamics and performance in settings where AI systems and humans collaborate. Drawing from research on high-performing teams and leadership, the integration of AI into teams necessitates an understanding of trust dynamics to facilitate effective collaboration, communication, and decision-making.



March 26, 1:30 pm - 3:00 pm
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Central Florida Tech Grove
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Central Florida Tech Grove
12809 Science Drive
Orlando, 32826 United States
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